Customer Service Representative Community, Social Services & Nonprofit - Sturtevant, WI at Geebo

Customer Service Representative

3.
6 Sturtevant, WI Sturtevant, WI Full-time Full-time From $20.
25 an hour From $20.
25 an hour 7 days ago 7 days ago 7 days ago Attention Customer Service Representatives, DHL Supply Chain is looking for you! Work Safe.
Work Smart.
Work Now.
Our Sturtevant location is looking to hire a Full-Time CSR Start at $20.
25 an hour for 1st Shift (9am to 5pm) Excellent health benefits starting on your 30th day, and at very low cost to you 401(K) with generous company match PTO eligibility day 1 Tuition reimbursement program Great growth potential JOIN US AND FIND OUT WHY DHL SUPPLY IS THE WORLD'S LEADING LOGISTICS SOLUTIONS PROVIDER! Role Purpose:
Process orders and prepare correspondence to fulfill customer needs.
Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
Resolve product or service problems:
clarify the customers complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
Maintain customer records and update account information.
Maintain financial accounts by processing customer adjustments.
Prepare product or service reports by collecting and analyzing customer information.
Assist with order and product management.
Perform other duties as assigned.
Required Education and
Experience:
High School Diploma or Equivalent 0-12 months of system, data entry or reporting experience 0-12 months of warehouse experience, preferred Our Organization is an equal opportunity employer.
Brand:
DHL Address:
2600 Enterprise Dr Sturtevant, WI - 53177 Property Description:
1042 - Sturtevant WI MWRC Property Number:
1042.
Estimated Salary: $20 to $28 per hour based on qualifications.

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